Friends of NRGNR (“we”, “us”, “our”) is committed to protecting your personal data. This privacy policy explains what data we collect when you visit our website, become a member, volunteer, or attend our meetings and events, why we collect it, and what rights you have.

1. Who is responsible for your data?

Friends of NRGNR is the data controller responsible for the personal data collected through this website and our activities. If you have any questions about this privacy policy or how we handle your data, please contact us via our website contact form.

2. What data do we collect?

2.1 Data you provide directly

  • Name
  • Email address
  • Postal address, where relevant to a local issue you report
  • Membership and voluntary donation details
  • Details of issues you report to us, such as potholes, fly-tipping or other local concerns
  • Information you share when volunteering or attending a meeting

2.2 Data collected automatically

  • IP address
  • Browser type and device information
  • Pages visited and browsing behaviour on our website
  • Cookies and similar technologies (see section 6)

3. Why do we process your data?

  • To manage your membership and voluntary donations
  • To log and follow up on issues you report, including via platforms such as FixMyStreet
  • To organise volunteering, meetings and community projects such as the Adopt-a-Planter scheme and our summer fete
  • To keep members informed about our activities and campaigns
  • To respond to your enquiries
  • To analyse and improve our website
  • To comply with legal obligations, including our financial transparency commitments

4. Legal basis

We process your personal data on the basis of the following legal grounds: your consent, the performance of our obligations to you as a member, a legal obligation, and/or our legitimate interest in running the association and representing the community.

5. Sharing with third parties

We may share your data with:

  • Local authorities and platforms such as FixMyStreet, when following up on a reported issue on your behalf
  • Our financial transparency platform (Open Collective), where donation records are made publicly visible as part of our commitment to open finances
  • Hosting and IT service providers
  • Authorities, where we are legally required to do so

We never sell your data to third parties. Please note that donations made through our transparency platform may be visible to the public as part of our open-finance policy; let us know if you would prefer to donate anonymously.

6. Cookies

Our website uses cookies to ensure functionality, analyse website usage and improve the user experience. You can refuse or delete cookies at any time via your browser settings. Please note this may affect the functioning of the website.

7. Data retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law, for example for our financial transparency records.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access and unauthorised alteration.

9. Your rights

Under UK data protection law, you have the following rights:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure of your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by contacting us via our website contact form.

10. Changes to this privacy policy

We reserve the right to update this privacy policy from time to time. The most current version will always be available on this page. We encourage you to review it periodically.

11. Contact

If you have any questions about this privacy policy or how we handle your data, please get in touch via our website contact form.